Privacy Policy

This privacy notice discloses the privacy practices for Trauma Recovery Services LLC’s website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

  • What choices are available to you regarding the use of your data.

  • The security procedures in place to protect against the misuse of your information.

  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Trauma Recovery Services, LLC  does not collect personal information from you unless you voluntarily provide it to us. You may choose not to provide personal information online. Your choice not to participate in this activity will not impair your ability to browse this website and read or view any information posted on this site. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

Your personal information is processed and stored in the United States by one or more service providers to Trauma Recovery Services, LLC and while located in such country, your personal information will be secured and protected in a manner consistent with U.S. laws and may be subject to access by the U.S. regulatory authorities.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device Type

  • Operating System

  • Unique device identifiers

  • Device settings

  • Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

​Personal Information

We may ask for personal information — for example, when you contact us. When we do so, we use secure, HIPAA compliant applications  (Simple Practice, and Proton Mail) to protect your personal information.

Personal information may include one or more of the following:

  • Name

  • Email

  • Phone/mobile number


We will not collect sensitive information about you without first obtaining your consent, and we will only use or disclose your sensitive information as permitted, required, or authorized by law.

Services we use include:

​Our company is hosted on the SquareSpace platform. SquareSpace provides us with the online platform that allows us to inform you of our services. Your data may be stored through squarespace.com’s data storage, databases and the general squarespace.com applications. They store your data on secure servers behind a firewall. 

E-Mail Privacy Warning

E-mail is not a secure method of communication. Personal information sent via the Internet can be intercepted. You may, therefore, wish to reconsider the advisability of sending messages that contain highly sensitive or personal information to this Internet address. Communicating via email is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We use an encrypted email server (Proton Mail) and provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us here.

·      See what data we have about you, if any.

·      Change/correct any data we have about you.

·      Have us delete any data we have about you.

·      Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us here.